Privacy Policy
Privacy Policy
Your Privacy. Our Promise.
At Ever & After Jewels, your privacy is a priority. We are committed to safeguarding the personal information you share with us and being fully transparent about how your data is collected, used, and protected.
This Privacy Policy outlines how we manage, store, and protect your information when you visit our website, interact with our brand, or make a purchase.
1. Information We Collect
When you engage with Ever & After Jewels online or offline, we may collect the following types of personal data:
Personal Identifiable Information (PII)
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (secured via third-party gateways)
Browsing & Device Information
- IP address
- Browser type and version
- Location data (if enabled)
- Pages visited, time spent, and clickstream data
- Payment details (secured via third-party gateways)
Additional (Optional) Data
- Special occasions (e.g., anniversaries for gifting reminders)
- Style preferences or wishlist items
- Communication preferences (e.g., WhatsApp alerts, newsletters)
2. How We Use Your Information
We use your personal information only for legitimate business purposes such as:
- Processing and fulfilling your orders
- Personalizing your shopping experience
- Sending order updates, shipping notifications, and invoices
- Providing customer support
- Sending promotional updates, newsletters, and exclusive offers (with your consent)
- Detecting fraud or misuse of our platform
- Improving our website and marketing based on user behavior
3. Sharing of Information
We do not sell or rent your personal data to any third party. However, we may share information with:
- Trusted service providers (e.g., payment gateways, courier partners, email platforms)
- Legal authorities when required by law or in compliance with legal obligations
- Technology providers to enhance user experience (e.g., analytics and ad platforms)
All third parties we work with are contractually bound to protect your data and use it solely for agreed-upon purposes.
4. International Data Transfers
Since we serve a global clientele, your data may be processed or stored outside the UAE (for example, on secure servers hosted by cloud providers). In such cases, we ensure that appropriate safeguards are in place in line with international data protection standards.
5. Data Security
- Your data is stored on secure servers protected by firewalls, encryption, and controlled access.
- All payment-related information is processed via PCI-DSS compliant third-party gateways (we do not store card details).
- We regularly review and update our security practices to prevent unauthorized access, misuse, or data loss.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Withdraw consent or unsubscribe from marketing communications
- Request deletion of your data from our systems (where legally permitted)
To request access or changes to your data, email us at everandafterjewels@gmail.com
7. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience and gather analytics. These cookies help us:
- Remember your preferences
- Analyze website performance
- Serve personalized ads (when permitted)
You may choose to disable cookies via your browser settings, though this may impact site functionality.
8. Children’s Privacy
Ever & After Jewels does not knowingly collect personal information from individuals under the age of 18. If we discover such data has been collected unintentionally, it will be promptly deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will always be posted on our website with the effective date at the top.
10. Contact Us
If you have questions, requests, or concerns about your personal data, please reach out to:
Privacy Officer
Ever & After Jewels
- 📧 Email : everandafterjewels@gmail.com
- 📞 WhatsApp : +971-58 522 7649
- 🕒 Monday–Saturday | 10:00 AM – 7:00 PM (Gulf Standard Time)